One of the PMs in my org shared this with me earlier today. Thanks Susan! It is a slide show from Netflix titled: Reference Guide on our Freedom and Responsibility Culture.
Although I really enjoyed the deck, here are some of the messages that really resonated with me.
Slide 19 – The 9 behaviors and skills: Judgment, Communication, Impact, Curiosity, Innovation, Courage, Passion, Honesty, and Selflessness.
Slide 33 – It’s about effectiveness – not effort – even though effectiveness is harder to assess than effort.
Slide 38 – The Rare Responsible Person – Self motivating, Self aware, Self Disciplined, Self improving, Acts like a leader, Doesn’t wait to be told what to do, Never feels “that’s not my job”, Picks up the trash lying on the floor, and Behaves like an owner.
Slide 77 – The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people.
Slide 78 – Context – Strategy, Metrics, Assumptions, Objectives, Clearly-defined roles, Knowledge of the stakes, Transparency around decision-making. Exceptions (emergencies, learning, wrong person) slide 79
Slide 82 – Good Context – Link to company/functional goals, Relative priority (how important/how time sensitive), Level of precision & refinement (no errors, good enough, rough), Key stakeholders, Key metrics/definition of success
Slide 115 – High performance people are generally self-improving through experience, observation, introspection, reading and discussion.
The slides can be found here: http://www.slideshare.net/reed2001/culture-1798664